Mrs Saunders asked us to give her an estimate for her move from Steeple to Maldon in Essex. Mrs Saunders had sadly lost her husband and was looking to move to a smaller low maintenance property in Maldon. The estimate was carried out by Josh on the evening of Tuesday 14th June
Mr and Mrs Saunders had lived in a large bungalow by the river Blackwater for many years which had lots of outbuildings and a greenhouse containing lots of bits and pieces. Josh therefore gave 2 quotes 1 for the complete move and the other a move not including all the outside items.
After much deliberation she decided to proceed with the quote for the entire move including all the outside items. There were some items detailed on the special instructions which were to remain.
Mrs Saunders was carrying out all the packing herself, apart from 6 boxes which were to contain items professionally wrapped and packed by the team as they contained clocks and large awkward china items.
The remaining 70 boxes, supplied by TFM prior to the removal, were packed by the customer. Additionally, the team were to dismantle 2 large wardrobes and reassemble them in the new property.
The removal took place on the 16th August 2016 the team for the day was Adam, Harry, Jamie, Colin, Ralph and Tony using a lorry and a Transit Luton.
After the removal Mrs Saunders said ‘My family and I were very impressed with the way all your staff carried out my move. Having lived in Steeple for 30 Years, I was obviously very apprehensive about moving needless to say all my worries were dispelled as soon as all your staff arrived’
This is a brief story of a recent removal carried out by TFM Removals. The customer’s name has been changed and has been blanked out on the satisfaction form they completed after the removal.